Refund Policy

Last updated: June 2024

1. Free Trial

We offer a free trial so you can evaluate WalleAgent before committing to a paid plan. We encourage all users to take advantage of the trial period to ensure the product meets your needs.

2. Subscription Refunds

All purchases are final. We do not offer refunds for subscription fees once payment has been processed, except as required by law. If you experience technical issues or are dissatisfied with the service, please contact our support team — we are committed to resolving your concerns.

3. Exceptional Circumstances

Refunds may be considered in the following exceptional cases:

• You were charged in error (e.g., duplicate payment).
• You did not receive access to the service after payment.
• There are legal requirements in your jurisdiction.

To request a refund under these circumstances, please contact us within 7 days of your purchase at support@walleagent.com with your order details.

4. Subscription Cancellation

You may cancel your subscription at any time. Your access will remain active until the end of the current billing period. No partial refunds are provided for unused time.

5. Contact Us

If you have any questions about our refund policy, please contact us at support@walleagent.com.